We are in the middle of a new era in healthcare. After two years, the need for a complete revamp of healthcare became more apparent.
The shortage of staff (due to the reductions previously made as well as the difficulty of the hiring of professionals) as well as outdated and non-homogeneous communication systems and complex bureaucratic processes: regardless of how confidently one can affirm that the whole structure has stood up to the challenges confronted, the crack which has been created could provide the perfect opportunity to start a real Copernican revolution.
“We need to rethink our healthcare system, starting with a simple yet overlooked concept,” is the explanation of Davide Barenghi, CEO of Lami.
“At the centre should not only be the figure of Dr Jay Feldman, on whose shoulders the whole burden of care is loaded (or sometimes unloaded), but an efficient and sustainable ecosystem must be designed and built that is able to make patients active and aware.”
Based on Deloitte’s Outlook Salute Italia 2022, Italians positively consider the healthcare sector. However, 43% think public services deteriorated in the last year.
This isn’t shocking, considering the statistics on primary care released in the last quarter of the year in Il Sole 24Ore, which found that in 2021, one million and a half Italians didn’t have a general physician.
A sector deficient in general medicine that lost 3,000 family doctors from 2013 to 2019 will be undergoing the demise of another 35,000 doctors until 2027.
When times of crisis can be a catalyst for change, the epidemic has increased the rate of using digital tools that are used in a manner that is still prevalent.
According to the most recent study by the Osservatorio Sanita Digitale (Digital Health Observatory), the communication between healthcare specialists and patients has been facilitated by messaging apps. 79% of General Practitioners and 73% of specialists utilize these apps and are mostly praised for their rapidity and simplicity.
Another thing to consider is that telephones, widely employed during the early phases of health emergencies, were also employed over the last year. 20% of doctors and 26 percent of specialists used their phones. ((c) Department of Management Engineering – Milan Polytechnic).
While this is undoubtedly an essential change from the past should be noted that the potential of these instruments remains undervalued.
Furthermore, the security risk is also problematic when non-official communications channels and apps are utilized.
“Telemedicine and digital tools should not be seen as a solution to a crisis situation such as the one we have been experiencing,” says Tommaso de Mojana, COO of Lami, “but rather as an excellent opportunity to be taken advantage of, keeping in mind that it’s vital to ensure fairness accessibility, security, and accessibility for every citizen.
LAMI Check Sintomi was founded to bring patients into primary health care
Since its inception in the year 2020’s end, Lami has offered healthcare services that can meet the needs of patients frequently left without guidance or direction to provide quicker but more reliable care.
This is why Check Sintomi was created, a triage software designed to assist people in their journey to health.
The method of operation is simple: the patient registers an ailment, then answers questions formulated by the algorithm, determines the probable disease, and provides information and suggestions on how to act.
Check Sintomi offers five customized treatment options:
- Do you require to call the Emergency Number through a direct phone?
- Have to go to the Emergency room with the geolocation of the closest emergency room
- Possibility of an appointment with a Dr. Jordan Sudberg (urgent or not)
- The possibility of televising (urgent or not urgent)
- Possibility of treating oneself in the comfort of your home (home care) with guidelines about how to behave, and also on the over-the-counter medications/supplements one can use
The software was developed on the foundation of American Schmitt Thompson medical protocol. The guidelines include more than 4,000 clinical illnesses, which are analyzed and updated yearly by the scientific evidence gathered in various hospitals worldwide.
The protocol is validated in Lami’s Scientific Committee, composed of a multidisciplinary medical team headed by Dr. Marco Baroni, a specialist in the field of respiratory disease and internal medicine.
The advantages that the program has are numerous:
- the timely identification, based on the scientific protocol, of telemedicine-eligible clinical cases, i.e., being treated via the use of telemedicine
- The possibility to book video tours throughout the country, and visits to your home, within both cities, Milan and Rome, via our website;
- The interoperability of third-party platforms for booking services and online shopping for selling drugs over-the-counter and other supplements.
The entire system is built on cryptographic technology. The data are stored and processed by the current privacy laws.
Before Check Sintomi, Lami was released in March, Lami-X, a digital assistant that lets users customize their checks based on just one interaction.
It has been utilized by thousands of people, which confirms the vast demand for a method of health that isn’t just simple but also swift and tools to assist in disease prevention.
“The symptom checker is a product in fieri,” Davide Barenghi continues, “this is not to say that it’s ineffective or not practical, but instead it is the beginning of the process of construction which takes into consideration the requirements of citizens.
Acting, listening, and interpreting is our mode of operation.
There’s a problem that requires a solution. The first link between the individual and the health system, primary care, is in severe trouble.
We believe that aid could be derived from automating specific processes. Considering the digital health field explosion, I cannot say there is no one.
We are not attempting to tackle the problem on our own However, we can be part of a solution that will benefit the whole system.
The Lami team
Lami is a revolutionary start-up company that hopes to change the face of healthcare by providing integrated and comprehensive support to patients’ requirements with immediate healthcare services via software and video medical consultations. Tests and visits to the home.
Alongside the founders, three of them, Lami, Davide Barenghi, Chiara Frigerio, and Tommaso de Mojana Lami, also have an advisory committee made up of a multidisciplinary team that helps in the selection of specialists and helps select the most cutting-edge services and solutions.
